Which item is not typically included in a Corrective Action Plan?

Which item is not typically included in a Corrective Action Plan?

• A. Follow-up audits
• B. Education
• C. Development of modification of policies
• D. Implementation of new software

Answer: (D)

A corrective action plan centers on fixing the root cause of a problem and preventing it from happening again. It lays out concrete actions, who will carry them out, and the timing, plus how you'll verify that the changes actually worked. The typical elements are follow-up audits to confirm the issue is resolved, education or training to ensure everyone knows and follows the new or revised procedures, and development or modification of policies and procedures so the change is properly documented and sustained. Implementing new software, while it can be a helpful tool to support the corrective actions, is normally treated as a separate IT project or system upgrade. It requires its own planning, budgeting, testing, and change management beyond the scope of a standard CAP. So, although software might be used to enable the corrective actions, the act of deploying new software isn’t usually listed as a typical CAP item.

A corrective action plan centers on fixing the root cause of a problem and preventing it from happening again. It lays out concrete actions, who will carry them out, and the timing, plus how you'll verify that the changes actually worked. The typical elements are follow-up audits to confirm the issue is resolved, education or training to ensure everyone knows and follows the new or revised procedures, and development or modification of policies and procedures so the change is properly documented and sustained.

Implementing new software, while it can be a helpful tool to support the corrective actions, is normally treated as a separate IT project or system upgrade. It requires its own planning, budgeting, testing, and change management beyond the scope of a standard CAP. So, although software might be used to enable the corrective actions, the act of deploying new software isn’t usually listed as a typical CAP item.